Senior IT Technician
About CameraMatics
CameraMatics is a world leader in SaaS technologies for automotive fleet safety, performance, compliance and sustainability.
Our award-winning solution incorporates vision systems, telematics and AI, combined with modules that enable our customers to attain new operational and safety standards across their fleet and drivers. We give our customers complete visibility over their fleet and peace of mind for today’s challenges in fleet operations.
We are in an exciting phase as we expand our business operations in Ireland, the UK and the USA, and are now seeking an energetic, highly motivated Senior IT Technician with the skills, focus and energy to manage and develop our IT infrastructure as the company grows.
This is a unique opportunity for the right candidate to gain exposure to cutting edge technologies, develop their skillset and progress their career in line with the company’s growth.
Working within a multi-disciplinary team you will be responsible for:
- Administration, configuration and support of the company’s Microsoft 365 cloud environment with an emphasis on security and reliability
- Ensuring the security and privacy of services, networks and computer systems
- Set-up and orientation of new users, including installing and configuring workstations, software, telephony, networking, printing, etc.
- Provision of support and training to staff for company computers, smart devices, applications and services
- Assessing computer and networking equipment needs, selecting vendors and placing orders
- Maintenance and troubleshooting of IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
- Provision of tier 1 and 2 support and troubleshooting via the company’s IT service desk
- Maintaining and tracking the company’s hardware and software inventory
- Ensuring appropriate backup and disaster recovery measures are in place in the event of system failures
- Researching and analysing processes, technologies, and vendors to identify and drive improvements, efficiencies and performance in the organisation
- Monitoring vendors to ensure that they are offering the best possible service and value
- Aligning IT infrastructure with current and future business goals
- Required skills
- Strong experience administering Microsoft Office 365, Exchange, Sharepoint and Azure Active Directory
- Knowledge of security software and cybersecurity best practices
- Three or more years of experience in IT operations, including system administration, user-onboarding, solution implementation and technical support
- A bachelor’s degree (or equivalent) in information technology or computer science
Nice to have
- Professional certifications (e.g. Microsoft 365 Certified, CISSP etc.)
- Familiarity with Salesforce
- Familiarity with JIRA for issue management
- Experience with VOIP or cloud telephony services (e.g. Vonage)
You are
- A relentless, skilled problem solver
- Highly focused with the drive to get tasks across the line
- A great communicator with excellent interpersonal skills, comfortable engaging with staff at all levels within the organisation
- Highly creative, with the ability to think outside the box
- Enthusiastic and proactive, always looking to drive the organisation forward
- Responsible and dependable
Benefits
- Competitive salary and performance bonus
- 21 days paid holiday (Additional days accrued per years of service)
- Private Health Cover
- Pension Contribution
- Income Protection Insurance
- Death in Service Insurance
- Bike to Work Scheme
- Tax-Saver Scheme
- Refer a Friend Scheme
CameraMatics is firmly committed to Equal Employment Opportunity and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications. While CameraMatics supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skill sets.
- Department
- Development
- Locations
- Ireland Head Office
- Remote status
- Hybrid Remote
Ireland Head Office
Our Culture
There’s never a dull day working at CameraMatics! We love what we do and we are committed to helping companies across the world to improve safety, reduce costs and ensure compliance with our industry-leading technology solutions.
If there is not a suitable vacancy listed but you feel you have a contribution to make to the CameraMatics team and like the idea of being part of a creative, dynamic team dedicated to making a difference, we'd love to hear from you.
Senior IT Technician
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